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contains a link for two items. One is the Client Service Tracker Standard
Edition Demo (version 8.4), and the other is the Client Service Tracker
Shelter Edition Demo (version 8.4). You may download either or both of
them, and you may install both of them on your computer at the same time.
You should print this page in order to have printed instructions.
Service Tracker is a Microsoft Access database that also uses Microsoft
Excel. You must have version 2003, 2007, 2010, 2013, or 2016 of these
applications installed on your computer to use Client Service Tracker.
Access and Excel must be a 32-bit version of the product to use this demo.
Service Tracker Demo
This is the
real, working Client Service Tracker software, except it is limited to
having only 15 person records. Download and run it by following these
- Make sure
that you are logged into Windows as the user who will be using Client
click on the appropriate link below to download the setup program.
You can right click on "Download the Standard Edition Demo Now"link
or on the "Download the Shelter Edition Demo Now" link.
you right click, on the pop-up menu, click on "Save Target As..."
- Save it
on your computer in a place you will remember, such as your Windows
desktop. The file will be named Setup_Client_Service_Tracker_84_Demo
(3.24 MB in size) or will be named Setup_Client_Service_Tracker_SE_84_Demo
(3.56 MB in size).
- If you
previously installed the demo version or the full version of Client
Service Tracker, uninstall it. You can uninstall it by doing the following.
the setup program that you saved in Step 4 in order to run it.
if you entered data into a previous version of Client Service Tracker
and you want to keep the data, have an Access expert copy the current
database file to a safe location so that the copy will not be uninstalled.
The Access expert can later import your old data into the new version.
- On the
Windows Task bar, click "Start".
on "Control Panel".
on "Add or Remove Programs" (in Windows XP) or on "Uninstall
a program" (in Windows 7).
a minute while the list of programs gets filled in.
on whatever edition/version of "Client Service Tracker"
that appears in your list.
the "Remove" button (in Windows XP) or the "Uninstall"
button (in Windows 7).
the "Yes" button to say that you are sure you want to remove
Client Service Tracker from your computer.
- If a
dialog box pops up asking if you want to allow the program to make
changes to your computer, click the Yes button.
the removal/uninstall is complete, close the Control Panel window
used for removing/ uninstalling.
the setup program is finished, check to see if you have Client Service
Tracker shortcuts on your Windows Desktop. (This is not the setup program
that you may have saved on your Desktop, but a shortcut labeled "Client
Service Tracker".) If your User account is an Administrator type
account, you will have the shortcuts, and if not, you will need to create
your own shortcuts. If you need to make your own shortcuts, do the following:
a dialog box pops up asking if you want to allow the program to
make changes to your computer, click the Yes button.
the instructions. Since Client Service Tracker is an Access database,
it should be installed to your "My Documents"
(or "Documents") folder. The default location will probably
be your My Documents or Documents folder, but if not, you will need
to change it. The setup program has more information on how to do
Client Service Tracker by double-clicking on the shortcut on your Windows
Desktop, labeled either "Client Service Tracker Demo" or "Client
Service Tracker SE Demo".
Service Tracker starts, you might see one of the following:
a Windows Explorer window and navigate to the place where Client
Service Tracker was installed. This should be in a Client
Service Tracker Demo folder or a "Client Service Tracker
SE Demo" folder in your My Documents folder or
in a Documents library.
on Client Service Tracker Demo file or the "Client
Service Tracker SE Demo" file and on the pop-up menu click
on your Windows Desktop and on the pop-up menu click on Paste
steps similar to the ones above to make shortcuts for Tutorial
for Client Service Tracker and for User Guide to Client
best way to learn what Client Service Tracker can do, please work through
the Tutorial document.
dialog box labeled "Security Warning" that tells you that
the file may not be safe if it contains code intended to harm your
computer. If you see this dialog box, click the Open button.
bar across the window near the top, with the words "Security
Warning" at the left, telling you that some active content
has been disabled. If you see this bar, click the "Enable Content"
button that is on the bar.
the Standard Edition Demo Now
the Shelter Edition Demo Now